Refunds Policy

In the unlikely event that you receive your order and it is either damaged or incomplete simply return the items in question to

Please ensure the product is in the condition you received it before returning it. If possible please include an order number in the return parcel and please try to contact us before. On receipt of the parcel, we shall send you an notification email and will arrange for a replacement to be re-sent OR an refund in the case where we can not resend an equivelent item. Once the items are received, you will be credited with the appropriate refund or exchange. In general, the entire return process takes about four working days to complete.

We have has an outstanding record of customer care and we will do everything within our power to ensure our customers receive the best treatment we can offer, Less than 0.5% of our orders are returned and in most of these cases a product exchange was issued witin 4 days.